Solutions
Why hire an internal IT person, when you can have an entire team of IT experts for a fraction of the cost?

Benefits of managed IT services provided by Tecnologia

Are you busy putting out IT fires instead of focusing on your core business? If your technology is draining resources rather than optimizing them, Netsurit can get you back on track. A professionally managed services provider can give you the decisive edge to:

  • Grow your business while our experts handle your technology.
  • Get more done with information technology that increases productivity and efficiency.
  • Eliminate budgeting surprises with a flat monthly rate for comprehensive IT coverage.
  • Protect your business and your data from unexpected problems and unwanted intruders.

IT Service for You

We know that every businesses’ needs are completely different from the next, so we offer packages for any business size or budget.

Predictable Costs 24/7

We doesn’t charge you more when your network is down or a server fails. Our flat-rate fee programs covers all of that whenever you need it done.

Keeping Your Team Productive

Our managed services include round-the-clock monitoring of your key infrastructure, computers and network servers.

Our Team is Ready to Help

Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.

Our managed IT services let you concentrate on what matters

Are you busy putting out IT fires instead of focusing on your core business? If your technology is draining resources rather than optimizing them, Netsurit can get you back on track. A professionally managed services provider can give you the decisive edge to:

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Cutting-edge tools
that drive performance

If your technology is draining resources rather than optimizing them, we can get you back on track. A professionally managed services provider can give you the decisive edge to:

Technical Implementation

We offer affordable IT solutions that help you reduce costs and improve your bottom line.

IT Helpdesk Support

We offer affordable IT solutions that help you reduce costs and improve your bottom line.

Managed IT Services

We offer affordable IT solutions that help you reduce costs and improve your bottom line.

IT Consulting

We offer affordable IT solutions that help you reduce costs and improve your bottom line.

Network Support

We offer affordable IT solutions that help you reduce costs and improve your bottom line.

Field Tech Support

We offer affordable IT solutions that help you reduce costs and improve your bottom line.

Our managed IT services let you concentrate on what matters

Are you busy putting out IT fires instead of focusing on your core business? If your technology is draining resources rather than optimizing them, Netsurit can get you back on track. A professionally managed services provider can give you the decisive edge to:

Our managed IT services let you concentrate on what matters

Are you busy putting out IT fires instead of focusing on your core business? If your technology is draining resources rather than optimizing them, Netsurit can get you back on track. A professionally managed services provider can give you the decisive edge to:

Frequently Asked Questions

Fully Managed IT Services – Tecnologia monitors, manages, supports, and secures all IT systems and users for a fixed and predictable monthly fee.

Co-Managed IT Services – We support internal IT as an extension of your team. This role includes patching, repetitive tasks, one-off services, and special projects. We handle the backend while in-house IT manages everything else.

Cybersecurity

IT Consulting

Cloud Services

Network Connectivity (ISP Services)

By leading with IT strategy and compliance guidance, Tecnologia fills two major gaps in the IT provider industry. This expertise helps clients:

  • Save time, money, and increase profitability.
  • Reduce employee frustration and improve team morale.
  • Solidify defenses against data breaches, ransomware attacks, and legal exposure.
  • Lower cybersecurity and compliance risk

Core Services are fixed, baseline foundational resources included in every Fully Managed IT Service Level Agreement.

  • vCIO – Strategic direction, budgeting, planning, and consulting services with account reviews and IT roadmaps to advance your digital transformation.
    Managed Services Concierge – Your point of contact for all account details. This trusted advisor is the quarterback between your vCIO and the service team, managing questions about IT services, invoices, and every piece of business enabling technology that supports decision making, collaboration, productivity, compliance, business continuity, security, and efficiency.
  • Client Management Tools – Professional Services Automation, Ticketing, CRM, Remote Management and Monitoring, Documentation, Communication, Notification, and Data Privacy.
  • Vendor Technical Assistance – We interact directly with your other technology vendors for incident remediation, opening tickets, escalating requests, or working to resolve incidents within your IT environment.
  • We will also answer basic questions about your environment or provide access to systems the vendor has requested when approved by the client, such as allocating IP addresses for a copier, a security camera vendor or allowing network traffic for a vendor’s service.
  • This assistance covers hardware manufacturers, software development firms, cloud service providers, ISPs, telecommunication brokers, printer and copier companies, and local couriers.
  • Procurement Services – Tecnologia sources products exclusively from authorized channels and recommends business-class solutions. We also identify configuration options, ensure proper registration, manage licensing and warranties, and guarantee that all products are genuine.
    Network Management – Monitoring, Administration, Reporting, Domain Name, and SSL Certificate Management, Remote Incident Remediation, and On-site Incident Remediation.

If a client has more than one location – with expanded Network Management & Vendor Technical Assistance requirements – additional Core Services charges will apply.

Tecnologia selectively partners with growing organizations that like applying strategy and budgets to a proven IT process based on standards and best practices – to improve performance and lower risk.

Tecnologia creates and maintains powerful, quiet, and secure IT systems by actively engaging and advising our clients in regularly scheduled Strategic Business Reviews with a vCIO.

Most Tecnologia locations limit new client onboardings to two per month. This approach allows us to institute comprehensive, data-driven quality controls – on the front end – which create increasing operating leverage for our clients throughout the lifetime of the relationship.

Тecnologia is responsive by design. We partner with organizations that appreciate the value of following a standards-based approach to inform the architecture and lifecycle management of their IT systems.

This alignment allows clients to enjoy business optimizing technology that doesn’t require constant, reactive, emergency intervention – so they have more time to focus on growing their business.

We give users direct access to support, which eliminates bottlenecks and allows us to collect data and insights to identify training gaps and recommend system improvements.

Our Service Level Agreement prioritizes client matters and response times by P1, P2, P3, and P4. A significant server or cloud application outage is a P1.

Assisting with a password reset is a P4. Good news: we can set you up with a self-serve password solution, so you don’t have to open a ticket.

The outcome is similar to the concept of compound interest. When you invest in the process over time, both quality of service and responsiveness accrue. Failure to invest (or starting late) makes it impossible to catch up.

Operationally mature organizations in the following verticals:

  • Professional
  • ServicesCPA
  • Legal
  • Finance
  • Insurance
  • Real Estate
  • Consulting
  • Manufacturing
  • Healthcare
  • Nonprofit

What clients say about our Managed IT Services

Reviewed on
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Partner with Us for Comprehensive IT

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Your benefits:
What happens next?
1

We Schedule a call at your convenience 

2

We do a discovery and consulting meting 

3

We prepare a proposal 

Schedule a Free Consultation